Privacy Policy

1. Who we are

SORTD is responsible for the personal information we collect and use through this website and our services.

Business name: SORTD
Website: www.get-sortd.co.uk
Email: get.sortd@outlook.com
Country: United Kingdom

If you have any questions about how we use your personal information, please contact us at get.sortd@outlook.com.

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2. What information we collect

Depending on how you interact with SORTD, we may collect:

• Your name

• Email address

• Telephone number

• Billing and payment information

• Your address or location where this is required to provide a service

• Information you provide when making an enquiry or booking including photos and videos

• Information about your organising requirements or preferences

• Information relating to an event or workshop booking

• Any other information you choose to provide to us

We only collect information that is reasonably necessary to provide our services, manage bookings and operate the business.

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3. How we use your information

We may use your personal information to:

• Respond to enquiries and requests

• Manage and confirm bookings

• Provide our organising, event and workshop services

• Process payments

• Communicate with you about your booking or service

• Send information relating to a service or workshop you have booked

• Manage our customer records

• Maintain appropriate business and financial records

• Improve our website and services

• Meet our legal and regulatory obligations

We will only use your information for appropriate and lawful purposes.

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4. How we are allowed to use your information

Under UK data protection law, we need a lawful basis for using your personal information.

Depending on the circumstances, SORTD may process your information because:

You have entered into a contract with us – for example, when you book a service or workshop and we need your information to provide it.

It is necessary for our legitimate interests – for example, to respond to enquiries, manage our customer relationships and operate and improve SORTD .

We have a legal obligation – for example, where we are required to keep certain financial or business records.

You have given consent – where we have specifically asked for your permission to use your information for a particular purpose.

The lawful basis we rely on will depend on why we are processing your information.

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5. How we collect your information

We may collect information when you:

• Contact us by email

• Complete a form on our website

• Make an enquiry

• Book a service or workshop through our website

• Make a payment through our website

• Communicate with us about an existing booking

Our website and online booking and payment services are provided through Wix. Information submitted through our website may therefore be processed by Wix and its relevant service providers where necessary to provide these services.

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6. Who we share your information with

SORTD does not sell your personal information.

Where necessary to operate the business and provide our services, we may share relevant information with trusted third parties, including:

• Wix and its relevant service providers

• Payment providers

• Email and communication providers

• Accountants or professional advisers

• Event suppliers where this is necessary to organise an event or provide a service

• Government, regulatory or law enforcement bodies where we are legally required to do so

We only share information where there is a legitimate reason to do so and take reasonable steps to ensure that personal information is handled appropriately.

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7. Wix and online payments

SORTD uses Wix to operate its website and facilitate online bookings and payments.

When you make a booking or payment through the website, some of your information will be processed by Wix and any relevant payment providers in order to complete the transaction and provide the service.

These providers may have their own privacy policies explaining how they process personal information.

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8. How long we keep your information

We only keep your personal information for as long as reasonably necessary for the purpose for which it was collected.

Some information may need to be kept for longer where we have a legal, accounting or regulatory obligation to do so.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

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9. Keeping your information safe

GET SORTD takes reasonable steps to protect your personal information from accidental loss, misuse, unauthorised access, alteration or disclosure.

However, no online system or method of transferring information over the internet can be guaranteed to be completely secure.

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10. Your rights

Under UK data protection law, you may have rights in relation to your personal information, including:

• The right to request access to the personal information we hold about you

• The right to ask us to correct inaccurate or incomplete information

• The right to request deletion of your information in certain circumstances

• The right to request that we restrict how we use your information in certain circumstances

• The right to object to certain types of processing

• The right to withdraw consent where we rely on consent

• The right to data portability in certain circumstances

If you would like to exercise one of these rights, please contact get.sortd@outlook.com.

Some rights are subject to specific conditions and exceptions under data protection law.

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11. Marketing

If SORTD sends marketing communications, we will do so in accordance with applicable data protection and electronic marketing laws.

You can ask us to stop sending marketing communications at any time.

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12. Cookies

Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve your experience.

Some cookies are necessary for the website to operate, while others may be used for analytics, functionality or other purposes.

You can manage your cookie preferences through the cookie settings available on the website.

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13. Third-party websites

Our website may contain links to websites operated by third parties.

SORTD is not responsible for the privacy practices, security or content of those websites. We recommend checking the privacy policy of any third-party website you visit.

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14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, how we use personal information or our legal obligations.

The latest version will always be available on the SORTD website, with the date of the most recent update shown at the top.

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15. Contact us

If you have any questions about this Privacy Policy or how GET SORTD handles your personal information, please contact:

SORTD
Email: get.sortd@outlook.com

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